Refund policy

Shipping Policy

Last Updated: July 16, 2026

Thank you for shopping with Devakinandan Enterprise. We are committed to delivering your Laddu Gopal Shringar and devotional accessories safely and on time. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

1. Order Processing

  • All orders are processed within 1–2 business days after order confirmation.
  • Orders are processed from Monday to Saturday, excluding Sundays and public holidays.
  • During festivals, special events, or high-demand periods, processing times may be slightly longer.

2. Shipping Coverage

We currently deliver to all serviceable locations across India.

If your location is not serviceable by our courier partners, our customer support team will contact you regarding the available options.

3. Delivery Time

Estimated delivery time:

  • Standard Delivery: 7–10 Business Days

Delivery times may vary depending on:

  • Customer location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Unexpected logistical delays

The delivery timeline is an estimate and is not guaranteed.

4. Shipping Charges

✅ Free Shipping on All Orders Across India.

There are no additional shipping charges for standard delivery unless otherwise mentioned during promotional offers or special delivery services.

5. Order Confirmation

Once your order is successfully placed, you will receive an order confirmation via your registered email address, mobile number, or WhatsApp (where applicable).

Please ensure that your contact details are accurate while placing your order.

6. Order Tracking

Once your order is shipped, you will receive:

  • Shipping Confirmation
  • Tracking Number
  • Courier Partner Details

You can use the tracking information to monitor the status of your shipment.

7. Delivery Attempts

Our courier partners may make multiple delivery attempts.

If the delivery cannot be completed due to:

  • Incorrect address
  • Incorrect mobile number
  • Customer unavailable
  • Refusal to accept delivery

The shipment may be returned to us.

In such cases, additional shipping charges may apply for re-dispatch.

8. Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Devakinandan Enterprise shall not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

9. Damaged Package

If your package appears damaged or tampered with at the time of delivery:

  • Do not accept the package if it is severely damaged.
  • Take clear photographs of the package before opening.
  • Record an uninterrupted unboxing video.
  • Contact our customer support team within 24 hours of delivery.

Claims submitted without proper evidence may not be eligible for replacement.

10. Delayed Delivery

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Courier delays
  • Weather conditions
  • Government restrictions
  • Festivals
  • Natural calamities
  • Transportation disruptions

We appreciate your patience and understanding in such situations.

11. Lost Shipments

If your order is confirmed as lost in transit by the courier partner, we will investigate the issue and, after verification, arrange a suitable resolution, which may include a replacement order where applicable.

12. International Shipping

Currently, Devakinandan Enterprise ships only within India.

We do not offer international shipping at this time.

13. Customer Support

For any shipping-related questions or assistance, please contact us:

Devakinandan Enterprise

Address:
B-44, Opera Homes,
Near Unity Public School,
Nansad Road,
Kamrej,
Surat, Gujarat – 394180, India

Email: devakinandanenterprise@gmail.com

Phone: +91 90540 00545

Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM

We sincerely thank you for choosing Devakinandan Enterprise. We are committed to delivering every order with care, devotion, and reliability so that your shopping experience is smooth and satisfying.